Please give me some advance notice when sending me a package. An email would be nice, (terry@leathertools.net) or by phone (507-358-9194). This gives me the opportunity to tell you whether I can help you or not. Opening a ‘surprise’ package containing one of my knives for routine sharpening is not welcome. Or, if you’re returning something you’re not happy with, I will always honor my guarantee for reasonable reasons…I’m pretty liberal with those. However I would like to discuss the ‘why’s’ so I can improve if need be. Again, please give me some idea of the problem before sending the package!
Thanks, Terry